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Terms & Conditions


Travelling Time

It takes approx 75 min from Surfers paradise to Brisbane without any delays. Please allow enough time to check in . Early mornings has traffic jams please ask operator the best time to depart to make your check in time.

It takes approx 40 min from Surfers paradise to Gold Coast Airport without any delays. Please allow enough time to check in . Early mornings have traffic jams please ask operator the best time to depart to make your check in time.

Check In Times
Please allow 1 hour for Qantas & Virgin Domestic and 2 hours for International. Jet star needs 1.25-1.5 hour check in.

Brisbane Airport International Terminal
Exit left from Customs and wait inside the terminal.
The driver will meet you there with your name on a sign.
Please locate your driver before moving from this area.

Brisbane Domestic Terminal
The driver will meet you at the luggage carousel of the airline.

Conditions of travel:
Point To Point Tours Pty will not be responsible for delays incurred due to circumstances beyond their control.

Luggage is limited to 2 suitcase per person.
Excess luggage will only be carried at the discretion of Point To Point Tours Pty and may be subject to an additional charge.
Please label luggage including full address. No responsibility is accepted by Point To Point Tours Pty for loss or damage to luggage, personal and/or valuable items.

All transfer services are NON-SMOKING. Due to government regulation, smoking or the consumption of alcohol is illegal on coaches.

Cancellations.
No shows are fully charged.
50% Charge for vehicles that are cancelled 24 hours prior transfer.
Large coach cancellations are fully chargeable if cancelled 72 hours prior transfer.

FREQUENTLY ASKED QUESTIONS

What is the maximum number of bags I can take?
Luggage is limited to 2 suitcases per person. Excess baggage will only be carried at the discretion of Point To Point Tours Pty and may be subject to an additional charge. If you are travelling with surfboards/oversize baggage and excess luggage you are required to advise this at the time of booking. PRIOR ARRANGEMENTS MUST BE MADE.

Where do you carry our luggage?
They have large luggage space on board

Do you have baby capsules or boosters?
Yes we provide baby capsules & Booster seats

Do all your coaches have seatbelts?
Yes. Only 2 of the coaches are not equipped with seat belts.

Why do you want our flight details?
Flight details (including which airline, arrival time) assist us in checking correct arrival and departure times.

Do you work on public holidays?
Yes we work on public holidays. Surcharges apply

Pricing Policy:

Infants aged 3 years and under travel free of charge (Subject to seat availability) Family Rate will apply Child prices are applicable for children aged between 4 - 13 years

 
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